Serene Retreat

Wonderful stay. Heat went out and the owner got us a portable heat asap! Great customer service.

Yes, we were satisfied. Great location and everything we needed. The only problem was there was difficulty communicating with the property manager to obtain the access code. It was obtained only by a couple of calls to the VRBO helpline. And we were delayed by an hour getting into the property.

Clean, not a lot of clutter inside which was good for our two toddlers to play.

I have been fighting cancer all year. When I made the reservations so I was feeling really good about leaving that day. I had an attack gallbladder and had to have it taken out while I was in there to not get out until Friday. I contacted her immediately that Monday morning when it happened and was requesting a change of dates and they refused to do that I will not use them again and I will not recommend it to any of my friends they were. They were not very sympathetic or empathetic to me when I was trying to get this straightened out.